How Can We Help? Search Account/Memberships FAQ's about your account or membership. Can I change my account email address? How do I login to class? How do I pause or cancel my subscription? How do I upgrade or downgrade my membership? I can't get in at the moment as forgotten my password. How do I reset my password? Payments Your questions answered about payments! Can I print an invoice for my membership charges? How do I update my credit card information? How do I use my coupon during membership registration? What company name appears on the credit card statement? Classes All about Classes, Sessions and Workouts! How do I login to class? When are classes live? Why can't I watch last week's class? Will Lesley be traveling to teach near me anytime soon? Getting Started About Online Pilates Classes (OPC for short) and its features and community! Can I try out a class before I sign up? How to sign up for classes? Is the class designed for more advanced students? Profitable Pilates Everything but the exercise! Doesn't Lesley offer private business coaching? Where do I find Lesley's 'Profitable Pilates' book? Merch and Equipment Questions about Pilates equipment? Find the answers here! How do I upgrade or downgrade my membership? Where did you get those awesome pants? Where did you get your mat? Offers and Promos Common questions about promos and offers. How do I use my coupon during membership registration?