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Frequently Asked Questions

Questions? Take a read through the FAQs below.
Frequently Asked Questions

Hey! I get asked a lot of questions…

So I thought I’d write them down so your question can be answered more quickly. They’ve been sorted into groups below. If you aren’t finding the answer you need, just let me know through the contact form.

Thanks for being here!

xx-LL

OPC Memberships

How do I log into class with my mobile device or tablet?

MOBILE DEVICES:

STEP 1

 

STEP 2

 

STEP 3

 

STEP 4

How do I pause or cancel my subscription?

First, let us say that we’re sorry to hear you are looking to cancel your subscription! If you are having trouble logging in, or have some other issue and want to talk to us about it first, please contact us by clicking here.

People have asked if there is a way to pause their subscription – but unfortunately there isn’t. So in this case it would be best to cancel and sign back up when you are ready to continue. Here’s how to do that:

Canceling Your OnlinePilatesClasses.com Subscription

  1. Login to the website: https://onlinepilatesclasses.com/strh-login
  2. Scroll down on your Dashboard to where it says “Your Memberships”
  3. Click on the “Subscriptions” tab
  4. Look for your membership
  5. Click “Update Membership” on the right side
  6. Click “Cancel”
As always, the weekly Mat and Reformer classes are always available – so you can sign back up when you are ready.
Please note: if you signed up with a special deal or were referred by someone, that deal may no longer be available if you decide to join us again in the future!

Can I take the class I missed?

So glad you asked!

The short answer is no, you will not have access to classes you missed, and here’s why.

OPC is not your typical membership site where you sign up and have access to all the classes that were ever recorded. While we are working on a different membership that may incorporate some of that for the future, one of the ideas behind these weekly mat and reformer classes is accountability. Just think of it as if you were taking class at your local studio… once class has happened, it’s over and done with! Hence the reason why you add those classes into your calendar and make sure not to miss them.

Well, we would encourage you to do the same with your OPC classes. Schedule yourself first! Add a 30 minute slot to your weekly calendar (or more than one because you can take class as many times as you want while it is live!) and don’t miss a single class from Lesley, because once the new class is up, the old one is gone!

If you are looking for more mat classes that you could take and that won’t go away, take a look at these 9 Maui Mat classes from one of Lesley’s retreats there with Arlene!

For those of you who have never taken a class from Lesley, here’s a free class, on the house. Lesley filmed this while at the PMA in Las Vegas. Enjoy!

If you’re new to Pilates, make sure to check out Lesley’s Intro to Pilates series of 3 fifteen minute classes.

What are my OPC Member Benefits and Perks?

When you become a member of the weekly mat or reformer memberships on OPC we have a few member benefits and perks for you!

First, you get to join our Members Only private FB group! You can find the link to that on your account dashboard.

Second, we’re constantly creating new online workshops that we stream live. We often offer our members a coupon code or discounts to these 1-off workshops. You can also find these on your account dashboard. Here’s where to find them.

If you click to your Account page when logged out you will see the below when clicking on the Membership Perks tab.

After you login, you will see any Members-Only perks here.

As always, if you have any questions you can contact us!