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REFUND POLICIES

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ANNUAL, MONTHLY, WEEKLY MEMBERSHIPS

Guarantees, Cancellation & Refund Policy

Money back guarantee!

Look… we are super confident that you will love your OPC membership. We have spent years making a fantastic product, an easy-to-use website, and have an amazing community who stand by what you’re about to join. But, what if you are still not satisfied with your purchase? We’ll give you your money back no-questions-asked (minus the fees that Stripe takes from the transaction) within:

  • Annual Memberships – 30 Days
  • Monthly Memberships – 14 Days of your first billing cycle
  • Weekly Memberships – we’ll give you the full 7 days of your first billing cycle!

Safety Guarantee… Our site is safe!

We use Stripe to take payments, so we don’t ever store or see your credit card information. You have control over which cards are stored with Stripe through your Account dashboard.

When does the refund actually happen?

If you meet the criteria above and we can issue you a refund, please note that Stripe will return the funds back to the card you used for the purchase within 5 to 10 business days.

Are we actual, real people?

Yep! Want to prove it? Chat with us here. Really, really, really want to prove it? Ask us in the chat and we’ll hop on a brief video call with you.

What happens if I haven’t been using my membership and want a refund?

We entirely understand that life happens and it may derail your schedule, routine, or habit. If you are not using the site or you no longer need your membership, please note that you can cancel at any time and that refunds will not be given for non-activity after the times stated above. It’s super easy to cancel your membership through your dashboard – just click the Subscriptions icon.

How do membership cancellations work?

You can cancel your membership at any time and still keep your access to class through the remainder of your current billing cycle. For example, you could sign up today for an annal membership and cancel it 9 months in, and you would still be able to access class for those last 3 months – although your membership would not renew automatically after your final billing cycle unless you sign back up, which you can do at any time.

Read more FAQs here or our full cancellation and refund policy in our Terms of Service here.

A-LA-CARTE & LEGACY WORKOUTS

Guarantees, Cancellation & Refund Policy

Money back guarantee!

Look… we are super confident that you will love your OPC workout or workshop. We have spent years making fantastic products, an easy-to-use website, and have an amazing community who stand by workouts and workshops similar to what you’re about to take. But, what if you are still not satisfied with your purchase? We’ll give you your money back no-questions-asked (minus the fees that Stripe takes from the transaction) within 7 days of your purchase date. You would just need to chat to us here. Please note that you would immediately lose access to the workout or workshop that you are requesting a refund for. Please also note that we can only offer you this guarantee one time. Meaning, please… don’t buy a class, ask for a refund, then buy another class and ask for another refund. We won’t honor the second one, whether you initially bought a workshop and then bought a workout, or whatever combination. But, as we said, we’re confident you’re going to love all of it anyway!

Safety Guarantee… Our site is safe!

We use Stripe to take payments, so we don’t ever store or see your credit card information. You have control over which cards are stored with Stripe through your Account dashboard.

When does the refund actually happen?

If you meet the criteria above and we can issue you a refund, please note that Stripe will return the funds back to the card you used for the purchase within 5 to 10 business days.

Are we actual, real people?

Yep! Want to prove it? Chat with us here. Really, really, really want to prove it? Ask us in the chat and we’ll hop on a brief video call with you.

Read more FAQs here or our full cancellation and refund policy in our Terms of Service here.

PHYSICAL PRODUCTS

Guarantees, Exchanges & Refund Policy

Money back guarantee!

Look… we are super confident that you will love your OPC merchandise. We have spent years making fantastic products, an easy-to-use website, and have had thousands of purchases without any issues. But, what if you are still not satisfied with your purchase? We’ll give you your money back no-questions-asked (minus the fees that Stripe takes from the transaction) within 30 days of your purchase, provided that you have NOT opened your purchase and we could resell it to someone else without any weird feelings about it. This means that the plastic wrap around the product is still in place. Otherwise, please note that all sales are final.

Please note: All flashcard sales made in person at events are final and not eligible for refunds.

Exchanges and/or Refunds.

We accept returns or exchanges if your order was damaged in shipment or if you received the incorrect product. Please make sure you chat to us within 30 days of your purchase and include photos of the shipping damages or the incorrect item for the exchange. If we are out of inventory and cannot make the exchange we will issue you a refund.

What about the shipping fees?

If you are returning an unopened product within the time frame outlined above, we will refund you the cost of the product minus the shipping cost to you. You will also be responsible for the cost of shipping back to us. Snail mail is totally fine. If your product was damaged when you received it and we are replacing it, you won’t have to worry about the shipping fees.

When does the refund actually happen?

If you are returning an unopened product within the time frame outlined above, refunds will be processed after we have received the product back from you. Once our team has checked it over and approved the return we can issue you the refund. Please note that Stripe will return the funds back to the card you used for the purchase within 5 to 10 business days.

Safety Guarantee… Our site is safe!

We use Stripe to take payments, so we don’t ever store or see your credit card information. You have control over which cards are stored with Stripe through your Account dashboard.

Are we actual, real people?

Yep! Want to prove it? Chat with us here. Really, really, really want to prove it? Ask us in the chat and we’ll hop on a brief video call with you.

Read more FAQs here or our full cancellation and refund policy in our Terms of Service here.

LIVE EVENTS (IN-PERSON AND VIRTUAL)

Guarantees, Exchanges & Refund Policy

No Money Back on Live Event Tickets!

Look… we are super confident that you will love your OPC in-person event experience. We have spent years touring the world cultivating and hosting events, classes, workshops, retreats, and more. We have had thousands of attendees without any issues. All classes and workshops must be prepaid. We cannot offer you a refund on a live event ticket you have purchased. This means all live class, workshop, retreat, or event ticket sales are final, non-refundable, non-exchangeable and non-transferable. At your own risk, you may replace yourself by selling or gifting your ticket. If an act of God prevents us from hosting the event live then we will refund 50% of the ticket price and host the event virtually with replays. Also, OPC is not (and cannot be) responsible for any bank overdraft fees.

How do you know our event will be awesome?

We have tons of testimonials about past events, tours, workshops, classes… and are more than happy to share! Just chat to us and we’ll send you a link to a video of a past event, or direct you to some feedback we got from past participants.

Safety Guarantee… Our site is safe!

We use Stripe to take payments, so we don’t ever store or see your credit card information. You have control over which cards are stored with Stripe through your Account dashboard.

Are we actual, real people?

Yep! Want to prove it? Chat with us here. Really, really, really want to prove it? Ask us in the chat and we’ll hop on a brief video call with you.

Read more FAQs here or our full cancellation and refund policy in our Terms of Service here.

30-minute Mat Classes (6x)
Every Tuesday we drop a new 30-minute Mat class from one of our teachers.
Value: $144

30-Minute Reformer Classes (x6)
Every Tuesday we drop a new 30-minute Reformer class from one of our teachers..
Value: $144

50-Minute LIVE Mat Classes (x2)
Each month we drop a new 50-minute Mat class from one of our teachers, and we invite you to join us LIVE for the filming of it.
Value: $159

50-Minute Reformer Classes (x2)
Each month we drop a new 50-minute Reformer class from one of our teachers.
Value: $80

50-Minute Cadillac Classes (x2)
Each month we drop a new 50-minute Cadillac class from one of our teachers.
Value: $80

50-Minute Chair Classes (x2)
Each month we drop a new 50-minute Chair class from one of our teachers.
Value: $80

Members-Only Community Access
Join the most inclusive, supportive, and encouraging community of Pilates enthusiasts just like you. No "Pilates Police" allowed!
Value: $120

Form Feedback Fridays
Every Friday our teaching team responds to member questions! We're the only online Pilates membership that offers direct feedback on your form!
Value: $228

Mobile App
Access everything in your membership directly from your phone! Take class, chat in the community, find new tutorial videos, listen to podcast episodes... all the things!
Value: $100

Recommended Workout Schedule
We've put together a recomended workout schedule for you to get you rolling.
Value: $20

Members-Only Perks
Members get access to our reading/equipment recomendations, special offers/deals, and more.
Value: $40

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ONE FOOT, TWO FOOT

Online Mat & Reformer Pilates Class Descriptions:

We need to pay more attention to our feet... I know one more thing to add to the list. But! When we pay attention to our feet we get more access to our seat! So lets wake up our feet together and explore what new connections we get!

Props Needed: wash cloth and theraband or old leggings for warm up

See you in class,
-xxLL

MAT EQUIPMENT NEEDED: Your awesome self, pole and a Mat!

>> Wondering what mat I’m using? You can find out more here.

REFORMER EQUIPMENT NEEDED: Your awesome self, pole and a reformer!

>> Wondering what reformer I’m using? You can find out more here.


LET IT GO, LET YOURSELF FLOW

Online Mat & Reformer Pilates Class Descriptions:

We will be working through a flow without a lot of thought and correction. This is a way to evaluate where you are and what you can work on this year! Grab a notebook and if something is not feeling right, let's write it down and see if any of the upcoming classes will help us with that thing or thing(s).

No props needed.

Mindi

WANNA BUTT LIFT?

Online Mat & Reformer Pilates Class Descriptions:

This theme will be a focus on what’s needed for inversion exercises. For inversion exercises, your upper back is what you “stand on” so you need your chest and shoulders open with a strong arm/back connection there. Let’s not over-neck it! Then, you need a strong center and thass to work together to get your hips up. It’s not the hips that are over your neck. It’s the hips up so the legs go overhead.

This means even if inversion exercises are not part of your regular practice, that’s ok. Because guess what? It’s more accessible to find connections when you’re right side up, and then the challenge is to maintain those connections when you’re upside down. So, as long as you’re practicing all the connections when you’re right side up, you’re continuing to build yourself up to have enough strength to someday go upside down. And even if you never go upside down, then you’re building yourself up to hold yourself upright, and that’s what you need to live your best life!

See you in class,
Christine

MAT EQUIPMENT NEEDED: Magic Circle

>> Wondering what mat I’m using? You can find out more here.

REFORMER EQUIPMENT NEEDED: Magic Circle

>> Wondering what reformer I’m using? You can find out more here.


ONE FOOT, TWO FOOT

Online Mat & Reformer Pilates Class Descriptions:

We need to pay more attention to our feet... I know one more thing to add to the list. But! When we pay attention to our feet we get more access to our seat! So lets wake up our feet together and explore what new connections we get!

Props needed:
wash cloth and theraband or old leggings for warm up

See you in class,
xx~LL

THINGS AREN’T ALWAYS WHAT THEY SEEM

Online Mat & Reformer Pilates Class Descriptions:

Things Aren’t Always What They Seem
In this class, we’ll explore the idea that what you see isn’t only what you get. Pilates is a full-body practice, even when an exercise seems to target just one area. We’ll rethink familiar movements and bring awareness to the muscles that often go unnoticed-finding knees in hamstring curls, glutes in your Hundreds, and support where you least expect it. This class is about curiosity, connection, and discovering how everything in your body works together when you move with intention.

Props needed : ball and rod for mat

See you in class,
Megan

MAT EQUIPMENT NEEDED: Your awesome self and a Mat!

>> Wondering what mat I’m using? You can find out more here.

REFORMER EQUIPMENT NEEDED: Your awesome self and a Reformer!

>> Wondering what reformer I’m using? You can find out more here.


ROLL WITH ME

Online Mat & Reformer Pilates Class Descriptions:

Its time to focus on the rolling exercises and have fun doing it! If you struggle with rolling there's some gems in here for you. On the Reformer while we won't roll you'll gain insight on how your Reformer supports your rolling mat.

Mat: A dowel is helpful on the mat 

See you in class,
xxLL

WHAT'S LOVE GOT TO DO WITH IT

Online Mat, Reformer, Tower/Cadillac & Wunda Chair Pilates Class Descriptions:

In this month's class, we're focusing on changing our perspective when it comes to the exercises we love to hate on. We'll tackle these exercises by strategically combining them with other exercises. By pairing them we hope you’ll discover new ways to connect with the intention behind the movements. Who knows, you might even learn to love them!

Props needed:
Mat: Magic Circle
Reformer: Magic Circle and small ball
Tower/Cadillac: no props
Wunda Chair: no rops

See ya in class,
xx-LL

WE GO TOGETHER

ONLINE MAT, REFORMER, TOWER/CADILLAC & WUNDA CHAIR PILATES CLASS DESCRIPTIONS:

"We go together like Ramma-lamma-lamma-ka-dingity-da-dinga-dong".

We all know our Hundred helps all the other exercises. But did you know that on the mat the Spine Stretch Forward exercise also goes together with Open Leg Rocker? Or that Teaser on the Cadillac/Tower helps all the other Teasers on the mat, reformer, and Wunda Chair? And strengthening goes with stretching actions!

This month - let's review some exercises that may already be in your practice that you may not know how it can help your challenging exercises, or maybe even advanced exercises. Never overestimate the fundamental or foundational exercises because it’s all connected.

Hopefully, by the time the month ends, you'll see exercises on various apparatuses that will definitely help your mat practice, as well as other exercises on other apparatuses. With all equipment membership, definitely check out all the monthly classes, and see what progresses or improves over the course of the month. And celebrate your wins! And if anything feels stagnant, let us know in the community app, so we can help and support!

Most importantly, have fun as “we go together” all month long! Bonus points if you sing along with us!

Props needed:
Mat: Dowel
Reformer: none
Tower: none
Chair: Theraband

See ya in class,
xx-LL

SUCH A TEASE

ONLINE MAT & REFORMER PILATES CLASS DESCRIPTIONS:

Teaser is probably one of the most photographed exercises in Pilates. Which makes people think it's a "peak pose." But, it's anything but! It's simply another layer to your Pilates practice. This week we will acknowledge how each exercise contributes to your ability to do Teaser (someday) and then how Teaser teaches you where to get curious in your practice.

On the Mat we will use light weights for one round of Teaser as they can be helpful for those still adding into their practice.
No props on the Reformer.

See you in class,

xx~LL

MAT EQUIPMENT NEEDED: Your awesome self, light weights and a Mat!

>> Wondering what mat I’m using? You can find out more here.

REFORMER EQUIPMENT NEEDED: Your awesome self and a Reformer!

>> Wondering what reformer I’m using? You can find out more here.

ROLL WITH ME

Online Mat & Reformer Pilates Class Descriptions:

Its time to focus on the rolling exercises and have fun doing it! If you struggle with rolling there's some gems in here for you. On the Reformer while we won't roll you'll gain insight on how your Reformer supports your rolling mat.

See ya in class,
xx-LL

MAT EQUIPMENT NEEDED: A dowel is helpful on the mat 

>> Wondering what mat I’m using? You can find out more here.

REFORMER EQUIPMENT NEEDED: Your awesome self and a reformer.

>> Wondering what reformer I’m using? You can find out more here.


WANNA BUTT LIFT?

Online Mat & Reformer Pilates Class Descriptions:

This theme will be a focus on what’s needed for inversion exercises. For inversion exercises, your upper back is what you “stand on” so you need your chest and shoulders open with a strong arm/back connection there. Let’s not over-neck it! Then, you need a strong center and thass to work together to get your hips up. It’s not the hips that are over your neck. It’s the hips up so the legs go overhead.

This means even if inversion exercises are not part of your regular practice, that’s ok. Because guess what? It’s more accessible to find connections when you’re right side up, and then the challenge is to maintain those connections when you’re upside down. So, as long as you’re practicing all the connections when you’re right side up, you’re continuing to build yourself up to have enough strength to someday go upside down. And even if you never go upside down, then you’re building yourself up to hold yourself upright, and that’s what you need to live your best life!

Props Needed : Magic circle

See you in class,
Christine

UP, UP, & AWAY

ONLINE MAT, REFORMER, CADILLAC & WUNDA CHAIR PILATES CLASS DESCRIPTIONS:

We are all going to feel like Super Humans after this month!!

Whenever I’m in a hard exercise (for me) where I’m holding myself up with my arms and reaching my legs away I picture myself with super human strength!!! I can do ANYTHING! It makes me smile and helps me stay STRONG.

This month our exercise is Up Stretch and when you think about it - reaching your legs away and staying strong over the carriage may feel a lot like flying!

We’ll be focusing on stabilizing our strong cores while staying equally balanced in our arms and legs. We are giving you some amazing building blocks by merging strength and stretch in all directions. You are going to get a little bit of everything that you can use to connect to your Up Stretch (and even your Roll Up and Knee Stretches Off).

Chair: Please have a foam roller and a balance pad available. We are going to challenge your balance safely.

xx-LL