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REFUND POLICIES

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ANNUAL, MONTHLY, WEEKLY MEMBERSHIPS

Guarantees, Cancellation & Refund Policy

Money back guarantee!

Look… we are super confident that you will love your OPC membership. We have spent years making a fantastic product, an easy-to-use website, and have an amazing community who stand by what you’re about to join. But, what if you are still not satisfied with your purchase? We’ll give you your money back no-questions-asked (minus the fees that Stripe takes from the transaction) within:

  • Annual Memberships – 30 Days
  • Monthly Memberships – 14 Days of your first billing cycle
  • Weekly Memberships – we’ll give you the full 7 days of your first billing cycle!

Safety Guarantee… Our site is safe!

We use Stripe to take payments, so we don’t ever store or see your credit card information. You have control over which cards are stored with Stripe through your Account dashboard.

When does the refund actually happen?

If you meet the criteria above and we can issue you a refund, please note that Stripe will return the funds back to the card you used for the purchase within 5 to 10 business days.

Are we actual, real people?

Yep! Want to prove it? Chat with us here. Really, really, really want to prove it? Ask us in the chat and we’ll hop on a brief video call with you.

What happens if I haven’t been using my membership and want a refund?

We entirely understand that life happens and it may derail your schedule, routine, or habit. If you are not using the site or you no longer need your membership, please note that you can cancel at any time and that refunds will not be given for non-activity after the times stated above. It’s super easy to cancel your membership through your dashboard – just click the Subscriptions icon.

How do membership cancellations work?

You can cancel your membership at any time and still keep your access to class through the remainder of your current billing cycle. For example, you could sign up today for an annal membership and cancel it 9 months in, and you would still be able to access class for those last 3 months – although your membership would not renew automatically after your final billing cycle unless you sign back up, which you can do at any time.

Read more FAQs here or our full cancellation and refund policy in our Terms of Service here.

A-LA-CARTE & LEGACY WORKOUTS

Guarantees, Cancellation & Refund Policy

Money back guarantee!

Look… we are super confident that you will love your OPC workout or workshop. We have spent years making fantastic products, an easy-to-use website, and have an amazing community who stand by workouts and workshops similar to what you’re about to take. But, what if you are still not satisfied with your purchase? We’ll give you your money back no-questions-asked (minus the fees that Stripe takes from the transaction) within 7 days of your purchase date. You would just need to chat to us here. Please note that you would immediately lose access to the workout or workshop that you are requesting a refund for. Please also note that we can only offer you this guarantee one time. Meaning, please… don’t buy a class, ask for a refund, then buy another class and ask for another refund. We won’t honor the second one, whether you initially bought a workshop and then bought a workout, or whatever combination. But, as we said, we’re confident you’re going to love all of it anyway!

Safety Guarantee… Our site is safe!

We use Stripe to take payments, so we don’t ever store or see your credit card information. You have control over which cards are stored with Stripe through your Account dashboard.

When does the refund actually happen?

If you meet the criteria above and we can issue you a refund, please note that Stripe will return the funds back to the card you used for the purchase within 5 to 10 business days.

Are we actual, real people?

Yep! Want to prove it? Chat with us here. Really, really, really want to prove it? Ask us in the chat and we’ll hop on a brief video call with you.

Read more FAQs here or our full cancellation and refund policy in our Terms of Service here.

PHYSICAL PRODUCTS

Guarantees, Exchanges & Refund Policy

Money back guarantee!

Look… we are super confident that you will love your OPC merchandise. We have spent years making fantastic products, an easy-to-use website, and have had thousands of purchases without any issues. But, what if you are still not satisfied with your purchase? We’ll give you your money back no-questions-asked (minus the fees that Stripe takes from the transaction) within 30 days of your purchase, provided that you have NOT opened your purchase and we could resell it to someone else without any weird feelings about it. This means that the plastic wrap around the product is still in place. Otherwise, please note that all sales are final.

Exchanges and/or Refunds.

We accept returns or exchanges if your order was damaged in shipment or if you received the incorrect product. Please make sure you chat to us within 30 days of your purchase and include photos of the shipping damages or the incorrect item for the exchange. If we are out of inventory and cannot make the exchange we will issue you a refund.

What about the shipping fees?

If you are returning an unopened product within the time frame outlined above, we will refund you the cost of the product minus the shipping cost to you. You will also be responsible for the cost of shipping back to us. Snail mail is totally fine. If your product was damaged when you received it and we are replacing it, you won’t have to worry about the shipping fees.

When does the refund actually happen?

If you are returning an unopened product within the time frame outlined above, refunds will be processed after we have received the product back from you. Once our team has checked it over and approved the return we can issue you the refund. Please note that Stripe will return the funds back to the card you used for the purchase within 5 to 10 business days.

Safety Guarantee… Our site is safe!

We use Stripe to take payments, so we don’t ever store or see your credit card information. You have control over which cards are stored with Stripe through your Account dashboard.

Are we actual, real people?

Yep! Want to prove it? Chat with us here. Really, really, really want to prove it? Ask us in the chat and we’ll hop on a brief video call with you.

Read more FAQs here or our full cancellation and refund policy in our Terms of Service here.

LIVE EVENTS (IN-PERSON AND VIRTUAL)

Guarantees, Exchanges & Refund Policy

No Money Back on Live Event Tickets!

Look… we are super confident that you will love your OPC in-person event experience. We have spent years touring the world cultivating and hosting events, classes, workshops, retreats, and more. We have had thousands of attendees without any issues. All classes and workshops must be prepaid. We cannot offer you a refund on a live event ticket you have purchased. This means all live class, workshop, retreat, or event ticket sales are final, non-refundable, non-exchangeable and non-transferable. At your own risk, you may replace yourself by selling or gifting your ticket. Also, OPC is not (and cannot be) responsible for any bank overdraft fees.

How do you know our event will be awesome?

We have tons of testimonials about past events, tours, workshops, classes… and are more than happy to share! Just chat to us and we’ll send you a link to a video of a past event, or direct you to some feedback we got from past participants.

Safety Guarantee… Our site is safe!

We use Stripe to take payments, so we don’t ever store or see your credit card information. You have control over which cards are stored with Stripe through your Account dashboard.

Are we actual, real people?

Yep! Want to prove it? Chat with us here. Really, really, really want to prove it? Ask us in the chat and we’ll hop on a brief video call with you.

Read more FAQs here or our full cancellation and refund policy in our Terms of Service here.

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SUCH A TEASE

ONLINE MAT & REFORMER PILATES CLASS DESCRIPTIONS:

Teaser is probably one of the most photographed exercises in Pilates. Which makes people think it's a "peak pose." But, it's anything but! It's simply another layer to your Pilates practice. This week we will acknowledge how each exercise contributes to your ability to do Teaser (someday) and then how Teaser teaches you where to get curious in your practice.

On the Mat we will use light weights for one round of Teaser as they can be helpful for those still adding into their practice.
No props on the Reformer.

See you in class,

xx~LL

MAT EQUIPMENT NEEDED: Your awesome self, light weights and a Mat!

>> Wondering what mat I’m using? You can find out more here.

REFORMER EQUIPMENT NEEDED: Your awesome self and a Reformer!

>> Wondering what reformer I’m using? You can find out more here.

MAGICAL MOMENTS

Online Mat & Reformer Pilates Class Descriptions:

I thought it would be fun to bring some magic into class with the Magic Circle. If you hate the Magic Circle, that's OK! Don't worry - we won't use it too much. It's a great prop to magically show you "ohh, that's the muscle you need!" when we're connecting arms to back or legs to seat. And then we learn how to get that feeling without using it. Let's make some magic!

Mat props: Magic Circle or a ball or your imagination!
Reformer props: Magic Circle or theraband or ball

See ya in class,
xx-LL 💋

MAT EQUIPMENT NEEDED: Your awesome self, Magic Circle or a ball and a mat!

>> Wondering what mat I’m using? You can find out more here.

REFORMER EQUIPMENT NEEDED: Your awesome self, Magic Circle or theraband or ball and a reformer!

>> Wondering what reformer I’m using? You can find out more here.


(NOT) THE FALL SEASON

Online Mat & Reformer Pilates Class Descriptions:

As we all get older, your balance may be something you notice declines. I love working on balance because if you’re not present in the moment, or even thinking of something else, you can lose your balance. You can also lose your balance by favoring one side more than the other, whether it’s right/left sides in terms of limbs, or inner and outer edges of the foot that you’re standing on.

Let's check in with our balance in this week's classes. In fact, we're going to bookend our classes - a balance check at the start of class, and at the end of class - to see how our practice affected our balance.

No props for mat or reformer.

See you in class,
Christine

MEET ME AT THE BARRE

ONLINE MAT, REFORMER, CADILLAC & WUNDA CHAIR PILATES CLASS DESCRIPTIONS:

Have you ever done a Barre Workout? Yes, No, Maybe So?
While the moves may be a little different than what we’re used to, the spirit is pure Pilates!!

This month we’ll take the best of what Barre-work has to offer…think combinations of long and short movements, great breath focus, strength and flexibility training, or just adding a pole to our work..and we’ll apply these ideas to our 50 Minute Classes!

On the Mat, grab your Pilates pole or a Swiffer handle and a ball.
The Tower/Cadillac already comes with barres and poles, so let’s explore how to get the most out of this equipment!
On the Reformer: no added props
And the Wunda Chair: no added props

See ya in class,
xx-LL 💋

WILD SIDE

Online Mat, Reformer, Cadillac & Wunda Chair Pilates Class Descriptions:

Pilates is one of the few movement practices that focuses on our side body! And, our side body is what keep us from falling! And, it's also integral to our posture. So, let's nerd out with our Wild Sides!

Let's have fun focusing on twisting, side bending and the spine shapes in between that help and our helped by our Wild Sides!

Mat class: Magic Circle
Reformer class: No props needed
Tower/Cadillac class: A reformer pole and the reformer box, but both are technically optional!
Wunda Chair class: Theraband or an old pair of leggings!

See ya in class,
xx-LL 💋

PULL ME UP

Online Mat & Reformer Pilates Class Descriptions:

The beauty of Pilates is based on lifting the spine in every exercise!

For years I tend to tuck my pelvis when doing Hundred, Roll-up, Teaser etc… I used to pull up from the wrong place and didn´t get the lift! This made my back feel bad, I‘ve got tight hip flexors and weak back body muscles. Since then I am exploring the longest round shape aka C-Curve and pelvic stability. I would love to share this with you in this week‘s Mat and Reformer Class. We will find ways to bend through our center spine instead of tucking the pelvis or rounding the shoulders which will help us to open up our low backs and making flexion safe.

Let‘s feel our center deeply!

Mat Props: Pole (Broomstick), Magic Circle, A small rolled up towel, Wall
Reformer Props: (Box, Non-slipping Pad), A small rolled up towel, Squishy Ball/Soft Ball

See you in class,
Yasmin

MAT EQUIPMENT NEEDED: Your awesome self, Pole (Broomstick), Magic Circle, a small rolled up towel, wall and a mat!

>> Wondering what mat I’m using? You can find out more here.

REFORMER EQUIPMENT NEEDED: Your awesome self, (Box, Non-slipping Pad), a small rolled up towel, Squishy Ball/Soft Ball and a reformer!

>> Wondering what reformer I’m using? You can find out more here.


ONE AND DONE

Online Mat & Reformer Pilates Class Descriptions:

We are in a no judgement zone this week as we fly through the orders doing just one rep of each exercise before moving on!!!

Our “1 rep drill” or our “1 and done” theme is in its 3rd year, so it’s basically tradition to do class this week. It’s also been a favorite because I add in some accessible options for everyone to try.

If you’ve done this in the past, you know the Mat order goes FAST - so we’ll be doing a few rounds with props and no props. You can do the whole class or you can pick your favorite round and just do that! It’s a week filled with CHOICES!!

If you’ve done this in the past, you know the Reformer order is LONG - so I do cut just a few moves throughout to be as close to 30 minutes as possible. Again, I added accessible options throughout, so everyone can go through the order!

Remember we want you to embrace your own journey each time you practice and love practicing in your TODAY body!! If that means you follow my variations, perfect! If that means you go for your own, also perfect!

Get ready to be ONE & DONE!!

Mat: Resistance Band, Magic Circle, and Barrel/Blanket
Reformer: Resistance Band and Small Ball

See you in class,
Rachel

ONE AND DONE

Online Mat & Reformer Pilates Class Descriptions:

We are in a no judgement zone this week as we fly through the orders doing just one rep of each exercise before moving on!!!

Our “1 rep drill” or our “1 and done” theme is in its 3rd year, so it’s basically tradition to do class this week. It’s also been a favorite because I add in some accessible options for everyone to try.

If you’ve done this in the past, you know the Mat order goes FAST - so we’ll be doing a few rounds with props and no props. You can do the whole class or you can pick your favorite round and just do that! It’s a week filled with CHOICES!!

If you’ve done this in the past, you know the Reformer order is LONG - so I do cut just a few moves throughout to be as close to 30 minutes as possible. Again, I added accessible options throughout, so everyone can go through the order!

Remember we want you to embrace your own journey each time you practice and love practicing in your TODAY body!! If that means you follow my variations, perfect! If that means you go for your own, also perfect!

Get ready to be ONE & DONE!!

Mat: Resistance Band, Magic Circle, and Barrel/Blanket
Reformer: Resistance Band and Small Ball

See you in class,
Rachel

    MAT EQUIPMENT NEEDED: Your awesome self, Resistance Band, Magic Circle, Barrel/Blanket and a mat!

    >> Wondering what mat I’m using? You can find out more here.

    REFORMER EQUIPMENT NEEDED: Your awesome self, Resistance Band, Small Ball and a reformer!

    >> Wondering what reformer I’m using? You can find out more here.


    MAGICAL MOMENTS

    Online Mat & Reformer Pilates Class Descriptions:

    I thought it would be fun to bring some magic into class with the Magic Circle. If you hate the Magic Circle, that's OK! Don't worry - we won't use it too much. It's a great prop to magically show you "ohh, that's the muscle you need!" when we're connecting arms to back or legs to seat. And then we learn how to get that feeling without using it. Let's make some magic!

    Mat props: Magic Circle or a ball or your imagination!
    Reformer props: Magic Circle or theraband or ball

    See ya in class,
    xx-LL 💋

    (NOT) THE FALL SEASON

    Online Mat & Reformer Pilates Class Descriptions:

    As we all get older, your balance may be something you notice declines. I love working on balance because if you’re not present in the moment, or even thinking of something else, you can lose your balance. You can also lose your balance by favoring one side more than the other, whether it’s right/left sides in terms of limbs, or inner and outer edges of the foot that you’re standing on.

    Let's check in with our balance in this week's classes. In fact, we're going to bookend our classes - a balance check at the start of class, and at the end of class - to see how our practice affected our balance.

    No props for the mat or reformer.

    See you in class,
    Christine

    MAT EQUIPMENT NEEDED: Your awesome self and a mat!

    >> Wondering what mat I’m using? You can find out more here.

    REFORMER EQUIPMENT NEEDED: Your awesome self and a reformer!

    >> Wondering what reformer I’m using? You can find out more here.


    SECOND CHANCES

    Online Mat & Reformer Pilates Class Descriptions:

    It's easy to default to saying "we have a weaker side" on our body. Instead, think about it as which side of your body needs a little more encouragement or coordination! This week we will focus on becoming aware of which side of your body in the asymmetrical exercises that we do is actually needed another moment - or second chance - at the exercise!

    No props needed.

    See ya in class,
    xx-LL 💋

    UP, UP, & AWAY

    ONLINE MAT, REFORMER, CADILLAC & WUNDA CHAIR PILATES CLASS DESCRIPTIONS:

    We are all going to feel like Super Humans after this month!!

    Whenever I’m in a hard exercise (for me) where I’m holding myself up with my arms and reaching my legs away I picture myself with super human strength!!! I can do ANYTHING! It makes me smile and helps me stay STRONG.

    This month our exercise is Up Stretch and when you think about it - reaching your legs away and staying strong over the carriage may feel a lot like flying!

    We’ll be focusing on stabilizing our strong cores while staying equally balanced in our arms and legs. We are giving you some amazing building blocks by merging strength and stretch in all directions. You are going to get a little bit of everything that you can use to connect to your Up Stretch (and even your Roll Up and Knee Stretches Off).

    Chair: Please have a foam roller and a balance pad available. We are going to challenge your balance safely.

    xx-LL