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REFUND POLICIES

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ANNUAL, MONTHLY, WEEKLY MEMBERSHIPS

Guarantees, Cancellation & Refund Policy

Money back guarantee!

Look… we are super confident that you will love your OPC membership. We have spent years making a fantastic product, an easy-to-use website, and have an amazing community who stand by what you’re about to join. But, what if you are still not satisfied with your purchase? We’ll give you your money back no-questions-asked (minus the fees that Stripe takes from the transaction) within:

  • Annual Memberships – 30 Days
  • Monthly Memberships – 14 Days of your first billing cycle
  • Weekly Memberships – we’ll give you the full 7 days of your first billing cycle!

Safety Guarantee… Our site is safe!

We use Stripe to take payments, so we don’t ever store or see your credit card information. You have control over which cards are stored with Stripe through your Account dashboard.

When does the refund actually happen?

If you meet the criteria above and we can issue you a refund, please note that Stripe will return the funds back to the card you used for the purchase within 5 to 10 business days.

Are we actual, real people?

Yep! Want to prove it? Chat with us here. Really, really, really want to prove it? Ask us in the chat and we’ll hop on a brief video call with you.

What happens if I haven’t been using my membership and want a refund?

We entirely understand that life happens and it may derail your schedule, routine, or habit. If you are not using the site or you no longer need your membership, please note that you can cancel at any time and that refunds will not be given for non-activity after the times stated above. It’s super easy to cancel your membership through your dashboard – just click the Subscriptions icon.

How do membership cancellations work?

You can cancel your membership at any time and still keep your access to class through the remainder of your current billing cycle. For example, you could sign up today for an annal membership and cancel it 9 months in, and you would still be able to access class for those last 3 months – although your membership would not renew automatically after your final billing cycle unless you sign back up, which you can do at any time.

Read more FAQs here or our full cancellation and refund policy in our Terms of Service here.

A-LA-CARTE & LEGACY WORKOUTS

Guarantees, Cancellation & Refund Policy

Money back guarantee!

Look… we are super confident that you will love your OPC workout or workshop. We have spent years making fantastic products, an easy-to-use website, and have an amazing community who stand by workouts and workshops similar to what you’re about to take. But, what if you are still not satisfied with your purchase? We’ll give you your money back no-questions-asked (minus the fees that Stripe takes from the transaction) within 7 days of your purchase date. You would just need to chat to us here. Please note that you would immediately lose access to the workout or workshop that you are requesting a refund for. Please also note that we can only offer you this guarantee one time. Meaning, please… don’t buy a class, ask for a refund, then buy another class and ask for another refund. We won’t honor the second one, whether you initially bought a workshop and then bought a workout, or whatever combination. But, as we said, we’re confident you’re going to love all of it anyway!

Safety Guarantee… Our site is safe!

We use Stripe to take payments, so we don’t ever store or see your credit card information. You have control over which cards are stored with Stripe through your Account dashboard.

When does the refund actually happen?

If you meet the criteria above and we can issue you a refund, please note that Stripe will return the funds back to the card you used for the purchase within 5 to 10 business days.

Are we actual, real people?

Yep! Want to prove it? Chat with us here. Really, really, really want to prove it? Ask us in the chat and we’ll hop on a brief video call with you.

Read more FAQs here or our full cancellation and refund policy in our Terms of Service here.

PHYSICAL PRODUCTS

Guarantees, Exchanges & Refund Policy

Money back guarantee!

Look… we are super confident that you will love your OPC merchandise. We have spent years making fantastic products, an easy-to-use website, and have had thousands of purchases without any issues. But, what if you are still not satisfied with your purchase? We’ll give you your money back no-questions-asked (minus the fees that Stripe takes from the transaction) within 30 days of your purchase, provided that you have NOT opened your purchase and we could resell it to someone else without any weird feelings about it. This means that the plastic wrap around the product is still in place. Otherwise, please note that all sales are final.

Exchanges and/or Refunds.

We accept returns or exchanges if your order was damaged in shipment or if you received the incorrect product. Please make sure you chat to us within 30 days of your purchase and include photos of the shipping damages or the incorrect item for the exchange. If we are out of inventory and cannot make the exchange we will issue you a refund.

What about the shipping fees?

If you are returning an unopened product within the time frame outlined above, we will refund you the cost of the product minus the shipping cost to you. You will also be responsible for the cost of shipping back to us. Snail mail is totally fine. If your product was damaged when you received it and we are replacing it, you won’t have to worry about the shipping fees.

When does the refund actually happen?

If you are returning an unopened product within the time frame outlined above, refunds will be processed after we have received the product back from you. Once our team has checked it over and approved the return we can issue you the refund. Please note that Stripe will return the funds back to the card you used for the purchase within 5 to 10 business days.

Safety Guarantee… Our site is safe!

We use Stripe to take payments, so we don’t ever store or see your credit card information. You have control over which cards are stored with Stripe through your Account dashboard.

Are we actual, real people?

Yep! Want to prove it? Chat with us here. Really, really, really want to prove it? Ask us in the chat and we’ll hop on a brief video call with you.

Read more FAQs here or our full cancellation and refund policy in our Terms of Service here.

LIVE EVENTS (IN-PERSON AND VIRTUAL)

Guarantees, Exchanges & Refund Policy

No Money Back on Live Event Tickets!

Look… we are super confident that you will love your OPC in-person event experience. We have spent years touring the world cultivating and hosting events, classes, workshops, retreats, and more. We have had thousands of attendees without any issues. All classes and workshops must be prepaid. We cannot offer you a refund on a live event ticket you have purchased. This means all live class, workshop, retreat, or event ticket sales are final, non-refundable, non-exchangeable and non-transferable. At your own risk, you may replace yourself by selling or gifting your ticket. Also, OPC is not (and cannot be) responsible for any bank overdraft fees.

How do you know our event will be awesome?

We have tons of testimonials about past events, tours, workshops, classes… and are more than happy to share! Just chat to us and we’ll send you a link to a video of a past event, or direct you to some feedback we got from past participants.

Safety Guarantee… Our site is safe!

We use Stripe to take payments, so we don’t ever store or see your credit card information. You have control over which cards are stored with Stripe through your Account dashboard.

Are we actual, real people?

Yep! Want to prove it? Chat with us here. Really, really, really want to prove it? Ask us in the chat and we’ll hop on a brief video call with you.

Read more FAQs here or our full cancellation and refund policy in our Terms of Service here.

website pop up summer tour 2025

30-minute Mat Classes (6x)
Every Tuesday we drop a new 30-minute Mat class from one of our teachers.
Value: $144

30-Minute Reformer Classes (x6)
Every Tuesday we drop a new 30-minute Reformer class from one of our teachers..
Value: $144

50-Minute LIVE Mat Classes (x2)
Each month we drop a new 50-minute Mat class from one of our teachers, and we invite you to join us LIVE for the filming of it.
Value: $159

50-Minute Reformer Classes (x2)
Each month we drop a new 50-minute Reformer class from one of our teachers.
Value: $80

50-Minute Cadillac Classes (x2)
Each month we drop a new 50-minute Cadillac class from one of our teachers.
Value: $80

50-Minute Chair Classes (x2)
Each month we drop a new 50-minute Chair class from one of our teachers.
Value: $80

Members-Only Community Access
Join the most inclusive, supportive, and encouraging community of Pilates enthusiasts just like you. No "Pilates Police" allowed!
Value: $120

Form Feedback Fridays
Every Friday our teaching team responds to member questions! We're the only online Pilates membership that offers direct feedback on your form!
Value: $228

Mobile App
Access everything in your membership directly from your phone! Take class, chat in the community, find new tutorial videos, listen to podcast episodes... all the things!
Value: $100

Recommended Workout Schedule
We've put together a recomended workout schedule for you to get you rolling.
Value: $20

Members-Only Perks
Members get access to our reading/equipment recomendations, special offers/deals, and more.
Value: $40

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SUCH A TEASE

ONLINE MAT & REFORMER PILATES CLASS DESCRIPTIONS:

Teaser is probably one of the most photographed exercises in Pilates. Which makes people think it's a "peak pose." But, it's anything but! It's simply another layer to your Pilates practice. This week we will acknowledge how each exercise contributes to your ability to do Teaser (someday) and then how Teaser teaches you where to get curious in your practice.

On the Mat we will use light weights for one round of Teaser as they can be helpful for those still adding into their practice.
No props on the Reformer.

See you in class,

xx~LL

MAT EQUIPMENT NEEDED: Your awesome self, light weights and a Mat!

>> Wondering what mat I’m using? You can find out more here.

REFORMER EQUIPMENT NEEDED: Your awesome self and a Reformer!

>> Wondering what reformer I’m using? You can find out more here.

PINK PONY

Online Mat & Reformer Pilates Class Descriptions:

Let's talk Horseback? Its not an exercise you might know if you only do the Mat. So when you see Horseback think Spine Stretch Forward. However, both exercises look possible when you see them. Only to be discover there are many many layers. On the Mat we'll focus on what Spine Stretch forward reveals we need to work on and what we might be ready for. On the Reformer Horseback is a revealer exercise. Its not one you go slow on. And, it definitely shows where we have work to do!

See you in class,
xx-LL

MAT EQUIPMENT NEEDED: Your awesome self and a mat!

>> Wondering what mat I’m using? You can find out more here.

REFORMER EQUIPMENT NEEDED: Your awesome self and a reformer!

>> Wondering what reformer I’m using? You can find out more here.


UNDER THE SEA

Online Mat & Reformer Pilates Class Descriptions:

This week’s theme is water named exercises - swan, swimming, seal, and crab. Here’s what’s awesome about these exercises - you learn swan before you learn swimming, and you learn seal before you learn crab. So, when it comes to swimming or crab, you can always replace it with swan or seal as you build yourself up to swimming and crab. And you may be able to practice the crab exercise today if it’s not in your regular practice because we’re going to break it down.

On the reformer, there are swan and swimming exercises, but no seal and crab exercises. However, there are exercises that are similar, and there are exercises that can support you so you can practice seal and crab exercises. Maybe even give it a go after your reformer practice to see how it helps!

Mat Prop: Magic Circle
No props for the reformer.

See you in class,
Christine

MOBILITY AND STABILITY

ONLINE MAT, REFORMER, TOWER/CADILLAC & WUNDA CHAIR PILATES CLASS DESCRIPTIONS:

Throughout our movement practice we have muscles actively moving and muscles actively holding still. Whether muscles are mobile or muscles are stabilizing us, they’re definitely working and definitely getting stronger while we workout. As we bring awareness to what’s mobile and what’s stable, we hope it helps you connect more to your body, your practice and your overall confidence in movement!

Props needed:
Mat: Squishy ball or bolster
Reformer: None
Tower: None
Chair: Optional box and mat

See ya in class,
xx-LL

IT TAKES 2!

Online Mat, Reformer, Cadillac & Wunda Chair Pilates Class Descriptions:

Yaasss, it does take 2 to make a thing go right! This month, we’ll only be doing 2 reps of each exercise on the Mat, Reformer, Wunda Chair, and Cadillac/Tower. This is such a fun challenge for our bodies. Have a towel nearby because we’re gonna’ work up a sweat!

Props needed:
Mat: Magic Circle
Reformer: None
Tower/Cadillac: None
Wunda Chair: None

See ya in class,
xx-LL

BOOM BOOM POW

Online Mat & Reformer Pilates Class Descriptions:

Boomerang on the Mat isn't easy for me. It's got sooo much going on. Perhaps that's why Joe Pilates put it at the end. In this week's classes on the Mat and Reformer we'll build up the connections we need to roll through our Boomerang with strength and control. And, focus on the genius of how many exercises ready us for this chaotic controlled roll.

See ya in class,
xx-LL

MAT EQUIPMENT NEEDED: Your awesome self, 1lb weights or water bottles and a mat!

>> Wondering what mat I’m using? You can find out more here.

REFORMER EQUIPMENT NEEDED: Your awesome self, 1lb weight or water bottle and a reformer!

>> Wondering what reformer I’m using? You can find out more here.


FLIP IT AND REVERSE IT

Online Mat & Reformer Pilates Class Descriptions:

Ever wonder why some of the exercises that require more stability, balance, and control are at the end of the order when we’re tired? I have, and I can’t help but think “Why all the madness???”

We know there was definitely a method to the matness (puns intended), but I wonder if there’s a bit of madness to the method. I want to know if it really makes a difference to do the order from beginning to end…so, why not flip our Order and reverse it and then talk about it?

Join me for this week’s classes where we are going to flip it & reverse it! We are going to start at the end of the order and work our way to the beginning. Let’s explore how our bodies feel when doing the “end of the order” exercises while we are COLD and how it feels to do our “warm up” exercises while we are HOT (and maybe a little tired)!

Grab a barrel or a blanket for the Mat class. We might need a little help connecting at the beginning of our workout, and a barrel or blanket will help us do that! Grab a ball and you’ll have everything you need for the Reformer class.

See you in class,
Rachel

ARM FUN WEIGHT

Online Mat & Reformer Pilates Class Descriptions:

Everytime I use Arm Weights in my workouts I have a lot of fun playing around with the exercises. These little weights have a big impact on our form, control and execution and we also get a sweaty workout. Let´s grab your 1 to 2 pound Arm Weights and get together on your Mat & Reformer to play around and have some fun!

See you in class,
Yasmin

MAT EQUIPMENT NEEDED: Your awesome self, 1-2lb arm weights and a mat!

>> Wondering what mat I’m using? You can find out more here.

REFORMER EQUIPMENT NEEDED: Your awesome self, 1-2lb arm weights and a reformer!

>> Wondering what reformer I’m using? You can find out more here.


PINK PONY

Online Mat & Reformer Pilates Class Descriptions:

Let's talk Horseback? Its not an exercise you might know if you only do the Mat. So when you see Horseback think Spine Stretch Forward. However, both exercises look possible when you see them. Only to be discover there are many many layers. On the Mat we'll focus on what Spine Stretch forward reveals we need to work on and what we might be ready for. On the Reformer Horseback is a revealer exercise. Its not one you go slow on. And, it definitely shows where we have work to do!

No props needed.

See ya in class,
xx-LL

FLIP IT AND REVERSE IT

Online Mat & Reformer Pilates Class Descriptions:

Ever wonder why some of the exercises that require more stability, balance, and control are at the end of the order when we’re tired? I have, and I can’t help but think “Why all the madness???”

We know there was definitely a method to the matness (puns intended), but I wonder if there’s a bit of madness to the method. I want to know if it really makes a difference to do the order from beginning to end…so, why not flip our Order and reverse it and then talk about it?

Join me for this week’s classes where we are going to flip it & reverse it! We are going to start at the end of the order and work our way to the beginning. Let’s explore how our bodies feel when doing the “end of the order” exercises while we are COLD and how it feels to do our “warm up” exercises while we are HOT (and maybe a little tired)!

Grab a barrel or a blanket for the Mat class. We might need a little help connecting at the beginning of our workout, and a barrel or blanket will help us do that! Grab a ball and you’ll have everything you need for the Reformer class.

See you in class,
Rachel

MAT EQUIPMENT NEEDED: Your awesome self, barrel or a blanket and a mat!

>> Wondering what mat I’m using? You can find out more here.

REFORMER EQUIPMENT NEEDED: Your awesome self, a ball and a reformer!

>> Wondering what reformer I’m using? You can find out more here.


ARM WEIGHT FUN

Online Mat & Reformer Pilates Class Descriptions:

Everytime I use Arm Weights in my workouts I have a lot of fun playing around with the exercises. These little weights have a big impact on our form, control and execution and we also get a sweaty workout. Let´s grab your 1 to 2 pound Arm Weights and get together on your Mat & Reformer to play around and have some fun!

See you in class,
Yasmin

UP, UP, & AWAY

ONLINE MAT, REFORMER, CADILLAC & WUNDA CHAIR PILATES CLASS DESCRIPTIONS:

We are all going to feel like Super Humans after this month!!

Whenever I’m in a hard exercise (for me) where I’m holding myself up with my arms and reaching my legs away I picture myself with super human strength!!! I can do ANYTHING! It makes me smile and helps me stay STRONG.

This month our exercise is Up Stretch and when you think about it - reaching your legs away and staying strong over the carriage may feel a lot like flying!

We’ll be focusing on stabilizing our strong cores while staying equally balanced in our arms and legs. We are giving you some amazing building blocks by merging strength and stretch in all directions. You are going to get a little bit of everything that you can use to connect to your Up Stretch (and even your Roll Up and Knee Stretches Off).

Chair: Please have a foam roller and a balance pad available. We are going to challenge your balance safely.

xx-LL