REFUND POLICIES

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ANNUAL, MONTHLY, WEEKLY MEMBERSHIPS

Guarantees, Cancellation & Refund Policy

Money back guarantee!

Look… we are super confident that you will love your OPC membership. We have spent years making a fantastic product, an easy-to-use website, and have an amazing community who stand by what you’re about to join. But, what if you are still not satisfied with your purchase? We’ll give you your money back no-questions-asked (minus the fees that Stripe takes from the transaction) within:

  • Annual Memberships – 30 Days
  • Monthly Memberships – 14 Days of your first billing cycle
  • Weekly Memberships – we’ll give you the full 7 days of your first billing cycle!

Safety Guarantee… Our site is safe!

We use Stripe to take payments, so we don’t ever store or see your credit card information. You have control over which cards are stored with Stripe through your Account dashboard.

When does the refund actually happen?

If you meet the criteria above and we can issue you a refund, please note that Stripe will return the funds back to the card you used for the purchase within 5 to 10 business days.

Are we actual, real people?

Yep! Want to prove it? Chat with us here. Really, really, really want to prove it? Ask us in the chat and we’ll hop on a brief video call with you.

What happens if I haven’t been using my membership and want a refund?

We entirely understand that life happens and it may derail your schedule, routine, or habit. If you are not using the site or you no longer need your membership, please note that you can cancel at any time and that refunds will not be given for non-activity after the times stated above. It’s super easy to cancel your membership through your dashboard – just click the Subscriptions icon.

How do membership cancellations work?

You can cancel your membership at any time and still keep your access to class through the remainder of your current billing cycle. For example, you could sign up today for an annal membership and cancel it 9 months in, and you would still be able to access class for those last 3 months – although your membership would not renew automatically after your final billing cycle unless you sign back up, which you can do at any time.

Read more FAQs here or our full cancellation and refund policy in our Terms of Service here.

A-LA-CARTE & LEGACY WORKOUTS

Guarantees, Cancellation & Refund Policy

Money back guarantee!

Look… we are super confident that you will love your OPC workout or workshop. We have spent years making fantastic products, an easy-to-use website, and have an amazing community who stand by workouts and workshops similar to what you’re about to take. But, what if you are still not satisfied with your purchase? We’ll give you your money back no-questions-asked (minus the fees that Stripe takes from the transaction) within 7 days of your purchase date. You would just need to chat to us here. Please note that you would immediately lose access to the workout or workshop that you are requesting a refund for. Please also note that we can only offer you this guarantee one time. Meaning, please… don’t buy a class, ask for a refund, then buy another class and ask for another refund. We won’t honor the second one, whether you initially bought a workshop and then bought a workout, or whatever combination. But, as we said, we’re confident you’re going to love all of it anyway!

Safety Guarantee… Our site is safe!

We use Stripe to take payments, so we don’t ever store or see your credit card information. You have control over which cards are stored with Stripe through your Account dashboard.

When does the refund actually happen?

If you meet the criteria above and we can issue you a refund, please note that Stripe will return the funds back to the card you used for the purchase within 5 to 10 business days.

Are we actual, real people?

Yep! Want to prove it? Chat with us here. Really, really, really want to prove it? Ask us in the chat and we’ll hop on a brief video call with you.

Read more FAQs here or our full cancellation and refund policy in our Terms of Service here.

PHYSICAL PRODUCTS

Guarantees, Exchanges & Refund Policy

Money back guarantee!

Look… we are super confident that you will love your OPC merchandise. We have spent years making fantastic products, an easy-to-use website, and have had thousands of purchases without any issues. But, what if you are still not satisfied with your purchase? We’ll give you your money back no-questions-asked (minus the fees that Stripe takes from the transaction) within 30 days of your purchase, provided that you have NOT opened your purchase and we could resell it to someone else without any weird feelings about it. This means that the plastic wrap around the product is still in place. Otherwise, please note that all sales are final.

Exchanges and/or Refunds.

We accept returns or exchanges if your order was damaged in shipment or if you received the incorrect product. Please make sure you chat to us within 30 days of your purchase and include photos of the shipping damages or the incorrect item for the exchange. If we are out of inventory and cannot make the exchange we will issue you a refund.

What about the shipping fees?

If you are returning an unopened product within the time frame outlined above, we will refund you the cost of the product minus the shipping cost to you. You will also be responsible for the cost of shipping back to us. Snail mail is totally fine. If your product was damaged when you received it and we are replacing it, you won’t have to worry about the shipping fees.

When does the refund actually happen?

If you are returning an unopened product within the time frame outlined above, refunds will be processed after we have received the product back from you. Once our team has checked it over and approved the return we can issue you the refund. Please note that Stripe will return the funds back to the card you used for the purchase within 5 to 10 business days.

Safety Guarantee… Our site is safe!

We use Stripe to take payments, so we don’t ever store or see your credit card information. You have control over which cards are stored with Stripe through your Account dashboard.

Are we actual, real people?

Yep! Want to prove it? Chat with us here. Really, really, really want to prove it? Ask us in the chat and we’ll hop on a brief video call with you.

Read more FAQs here or our full cancellation and refund policy in our Terms of Service here.

LIVE EVENTS (IN-PERSON AND VIRTUAL)

Guarantees, Exchanges & Refund Policy

No Money Back on Live Event Tickets!

Look… we are super confident that you will love your OPC in-person event experience. We have spent years touring the world cultivating and hosting events, classes, workshops, retreats, and more. We have had thousands of attendees without any issues. All classes and workshops must be prepaid. We cannot offer you a refund on a live event ticket you have purchased. This means all live class, workshop, retreat, or event ticket sales are final, non-refundable, non-exchangeable and non-transferable. At your own risk, you may replace yourself by selling or gifting your ticket. Also, OPC is not (and cannot be) responsible for any bank overdraft fees.

How do you know our event will be awesome?

We have tons of testimonials about past events, tours, workshops, classes… and are more than happy to share! Just chat to us and we’ll send you a link to a video of a past event, or direct you to some feedback we got from past participants.

Safety Guarantee… Our site is safe!

We use Stripe to take payments, so we don’t ever store or see your credit card information. You have control over which cards are stored with Stripe through your Account dashboard.

Are we actual, real people?

Yep! Want to prove it? Chat with us here. Really, really, really want to prove it? Ask us in the chat and we’ll hop on a brief video call with you.

Read more FAQs here or our full cancellation and refund policy in our Terms of Service here.

pop up summer tour | online pilates classes

SUCH A TEASE

ONLINE MAT & REFORMER PILATES CLASS DESCRIPTIONS:

Teaser is probably one of the most photographed exercises in Pilates. Which makes people think it's a "peak pose." But, it's anything but! It's simply another layer to your Pilates practice. This week we will acknowledge how each exercise contributes to your ability to do Teaser (someday) and then how Teaser teaches you where to get curious in your practice.

On the Mat we will use light weights for one round of Teaser as they can be helpful for those still adding into their practice.
No props on the Reformer.

See you in class,

xx~LL

MAT EQUIPMENT NEEDED: Your awesome self, light weights and a Mat!

>> Wondering what mat I’m using? You can find out more here.

REFORMER EQUIPMENT NEEDED: Your awesome self and a Reformer!

>> Wondering what reformer I’m using? You can find out more here.

UP, UP, & AWAY

ONLINE MAT, REFORMER, CADILLAC & WUNDA CHAIR PILATES CLASS DESCRIPTIONS:

We are all going to feel like Super Humans after this month!!

Whenever I’m in a hard exercise (for me) where I’m holding myself up with my arms and reaching my legs away I picture myself with super human strength!!! I can do ANYTHING! It makes me smile and helps me stay STRONG.

This month our exercise is Up Stretch and when you think about it - reaching your legs away and staying strong over the carriage may feel a lot like flying!

We’ll be focusing on stabilizing our strong cores while staying equally balanced in our arms and legs. We are giving you some amazing building blocks by merging strength and stretch in all directions. You are going to get a little bit of everything that you can use to connect to your Up Stretch (and even your Roll Up and Knee Stretches Off).

Chair: Please have a foam roller and a balance pad available. We are going to challenge your balance safely.

xx-LL

I WANNA ROCK

Online Mat & Reformer Pilates Class Descriptions:

When I first started teaching another teacher in the studio I was at who had 20+ years of teaching was struggling with her client. They kept wanting to lift their head to extend. In every exercise no matter what she said their head would lift before their chest. She said "the worst thing we ever did was call the neck the neck." Now, I don't think its the WORST thing. I have some thoughts on chairs and shoes. But, its up there! If you've been struggling with Swan, Swimming, Rocking and some of our other fun extension exercises this week is for you!

Grab a magic circle for a fun warm up on the Mat and Reformer. Don't have one? No problem I've got options for ya!

See ya in class,
xx-LL 💋

MAT EQUIPMENT NEEDED: Your awesome self, Magic Circle and a mat!

>> Wondering what mat I’m using? You can find out more here.

REFORMER EQUIPMENT NEEDED: Your awesome self, Magic Circle and a reformer!

>> Wondering what reformer I’m using? You can find out more here.


UPTOWN FUNK

Online Mat & Reformer Pilates Class Descriptions:

Roll Up. Love it or leave it?

However you feel about it might change over the next week as we explore how to use our side waist and leg muscles to improve your Roll Up!!

It might seem like a funky way to improve your spinal movements, but by using different variations we’ll help you connect your legs to your center. And once you do that you can listen to your body and explore where you need to create more space or find more muscles!

By the way, if you took last fall’s BOOmerang class, you’ll absolutely LOVE the mat workout this week!!

Props Needed:
Mat: Grab a Barrel or Blanket
Reformer: Reformer box & Pole

See you in class,
Rachel

I DIP, YOU DIP, WE DIP

Online Mat & Reformer Pilates Class Descriptions:

I happened to hear an oldy but a goody the other day. One that when it came out my parents for sure would not have wanted me to listen to. But, I was curious about the lyrics and found an old music video. And it made me think about how we often tell you about what to do with your hip points, tailbone and even the crest of your hip. So, for a long time, we've been asking you to dip as we dipped. Ok, maybe not as dramatic or even something you'd do on a dance floor. But for this week, we'll be focusing on our pelvis, where it is in space. So you can dip wherever you are whenever you want!

No props needed.

See ya in class,
xx-LL 💋

MAT EQUIPMENT NEEDED: Your awesome self and a mat!

>> Wondering what mat I’m using? You can find out more here.

REFORMER EQUIPMENT NEEDED: Your awesome self and a reformer!

>> Wondering what reformer I’m using? You can find out more here.

UPTOWN FUNK

Online Mat & Reformer Pilates Class Descriptions:

Roll Up. Love it or leave it?

However you feel about it might change over the next week as we explore how to use our side waist and leg muscles to improve your Roll Up!!

It might seem like a funky way to improve your spinal movements, but by using different variations we’ll help you connect your legs to your center. And once you do that you can listen to your body and explore where you need to create more space or find more muscles!

By the way, if you took last fall’s BOOmerang class, you’ll absolutely LOVE the mat workout this week!!

Mat: Grab a Barrel or Blanket
Reformer: Reformer box & Pole

See you in class,
Rachel

MAT EQUIPMENT NEEDED: Your awesome self, barrel or blanket and a mat!

>> Wondering what mat I’m using? You can find out more here.

REFORMER EQUIPMENT NEEDED: Your awesome self, reformer box, pole and a reformer!

>> Wondering what reformer I’m using? You can find out more here.


I DIP, YOU DIP, WE DIP

Online Mat & Reformer Pilates Class Descriptions:

I happened to hear an oldy but a goody the other day. One that when it came out my parents for sure would not have wanted me to listen to. But, I was curious about the lyrics and found an old music video. And it made me think about how we often tell you about what to do with your hip points, tailbone and even the crest of your hip. So, for a long time, we've been asking you to to dip as we dipped. Ok, maybe not as dramatic or even something you'd do on a dance floor. But for this week, we'll be focusing on our pelvis, where it is in space. So you can dip wherever you are whenever you want!

No props needed.

See you in class,
xx-LL 💋

WILD SIDE

Online Mat, Reformer, Cadillac & Wunda Chair Pilates Class Descriptions:

Pilates is one of the few movement practices that focuses on our side body! And, our side body is what keep us from falling! And, it's also integral to our posture. So, let's nerd out with our Wild Sides!

Let's have fun focusing on twisting, side bending and the spine shapes in between that help and our helped by our Wild Sides!

Mat class: Magic Circle
Reformer class: No props needed
Tower/Cadillac class: A reformer pole and the reformer box, but both are technically optional!
Wunda Chair class: Theraband or an old pair of leggings!

See ya in class,
xx-LL 💋

HIGH FIVE FOR ALL

ONLINE MAT, REFORMER, CADILLAC & WUNDA CHAIR PILATES CLASS DESCRIPTIONS:

In Pilates we often talk about the 5 spinal shapes… do you know them? No worries if you don’t yet as this month we’re going to explore them all! How tall, round, extended, rotated or bent from our sides that we can be gives us more power & control during exercise. Let’s see what we can feel when we put the focus on working toward these particular shapes… And, lookout for combo shapes!"

On the Reformer, please have a ball, Magic Circle and your pole. A couple of pillows and a Swiffer handle all make great substitutes!
Mat, Tower/Cadillac and Wunda Chair: No props needed.

See ya in class,
xx-LL 💋

CAN WE KICK IT?

Online Mat & Reformer Pilates Class Descriptions:

Side Kick Series and Kneeling Side Kicks are great full-body exercises that require a lot of connections from front to back and head to toe. In your classes this week we will work on the connection of our upper back, glute/Thass®, and abdominal strength to help with these exercises and see how your practice links together. Single leg work on the reformer as well as side body work will give you more information to help you in your Side Kicks. No props needed for this class.

See you in class,
Mindi

MAT EQUIPMENT NEEDED: Your awesome self and a mat!

>> Wondering what mat I’m using? You can find out more here.

REFORMER EQUIPMENT NEEDED: Your awesome self and a reformer!

>> Wondering what reformer I’m using? You can find out more here.


I WANNA ROCK

Online Mat & Reformer Pilates Class Descriptions:

When I first started teaching another teacher in the studio I was at who had 20+ years of teaching was struggling with her client. They kept wanting to lift their head to extend. In every exercise no matter what she said their head would lift before their chest. She said "the worst thing we ever did was call the neck the neck." Now, I don't think it's the WORST thing. I have some thoughts on chairs and shoes. But, its up there! If you've been struggling with Swan, Swimming, Rocking and some of our other fun extension exercises this week is for you!

Grab a magic circle for a fun warm up on the Mat and Reformer. Don't have one? No problem I've got options for ya!

See ya in class,
xx~LL 💋