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REFUND POLICIES

REFUND POLICIES

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ANNUAL, MONTHLY, WEEKLY MEMBERSHIPS

Guarantees, Cancellation & Refund Policy

Money back guarantee!

Look… we are super confident that you will love your OPC membership. We have spent years making a fantastic product, an easy-to-use website, and have an amazing community who stand by what you’re about to join. But, what if you are still not satisfied with your purchase? We’ll give you your money back no-questions-asked (minus the fees that Stripe takes from the transaction) within:

  • Annual Memberships – 30 Days
  • Monthly Memberships – 14 Days of your first billing cycle
  • Weekly Memberships – we’ll give you the full 7 days of your first billing cycle!

Safety Guarantee… Our site is safe!

We use Stripe to take payments, so we don’t ever store or see your credit card information. You have control over which cards are stored with Stripe through your Account dashboard.

When does the refund actually happen?

If you meet the criteria above and we can issue you a refund, please note that Stripe will return the funds back to the card you used for the purchase within 5 to 10 business days.

Are we actual, real people?

Yep! Want to prove it? Chat with us here. Really, really, really want to prove it? Ask us in the chat and we’ll hop on a brief video call with you.

What happens if I haven’t been using my membership and want a refund?

We entirely understand that life happens and it may derail your schedule, routine, or habit. If you are not using the site or you no longer need your membership, please note that you can cancel at any time and that refunds will not be given for non-activity after the times stated above. It’s super easy to cancel your membership through your dashboard – just click the Subscriptions icon.

How do membership cancellations work?

You can cancel your membership at any time and still keep your access to class through the remainder of your current billing cycle. For example, you could sign up today for an annal membership and cancel it 9 months in, and you would still be able to access class for those last 3 months – although your membership would not renew automatically after your final billing cycle unless you sign back up, which you can do at any time.

Read more FAQs here or our full cancellation and refund policy in our Terms of Service here.

A-LA-CARTE & LEGACY WORKOUTS

Guarantees, Cancellation & Refund Policy

Money back guarantee!

Look… we are super confident that you will love your OPC workout or workshop. We have spent years making fantastic products, an easy-to-use website, and have an amazing community who stand by workouts and workshops similar to what you’re about to take. But, what if you are still not satisfied with your purchase? We’ll give you your money back no-questions-asked (minus the fees that Stripe takes from the transaction) within 7 days of your purchase date. You would just need to chat to us here. Please note that you would immediately lose access to the workout or workshop that you are requesting a refund for. Please also note that we can only offer you this guarantee one time. Meaning, please… don’t buy a class, ask for a refund, then buy another class and ask for another refund. We won’t honor the second one, whether you initially bought a workshop and then bought a workout, or whatever combination. But, as we said, we’re confident you’re going to love all of it anyway!

Safety Guarantee… Our site is safe!

We use Stripe to take payments, so we don’t ever store or see your credit card information. You have control over which cards are stored with Stripe through your Account dashboard.

When does the refund actually happen?

If you meet the criteria above and we can issue you a refund, please note that Stripe will return the funds back to the card you used for the purchase within 5 to 10 business days.

Are we actual, real people?

Yep! Want to prove it? Chat with us here. Really, really, really want to prove it? Ask us in the chat and we’ll hop on a brief video call with you.

Read more FAQs here or our full cancellation and refund policy in our Terms of Service here.

PHYSICAL PRODUCTS

Guarantees, Exchanges & Refund Policy

Money back guarantee!

Look… we are super confident that you will love your OPC merchandise. We have spent years making fantastic products, an easy-to-use website, and have had thousands of purchases without any issues. But, what if you are still not satisfied with your purchase? We’ll give you your money back no-questions-asked (minus the fees that Stripe takes from the transaction) within 30 days of your purchase, provided that you have NOT opened your purchase and we could resell it to someone else without any weird feelings about it. This means that the plastic wrap around the product is still in place. Otherwise, please note that all sales are final.

Exchanges and/or Refunds.

We accept returns or exchanges if your order was damaged in shipment or if you received the incorrect product. Please make sure you chat to us within 30 days of your purchase and include photos of the shipping damages or the incorrect item for the exchange. If we are out of inventory and cannot make the exchange we will issue you a refund.

What about the shipping fees?

If you are returning an unopened product within the time frame outlined above, we will refund you the cost of the product minus the shipping cost to you. You will also be responsible for the cost of shipping back to us. Snail mail is totally fine. If your product was damaged when you received it and we are replacing it, you won’t have to worry about the shipping fees.

When does the refund actually happen?

If you are returning an unopened product within the time frame outlined above, refunds will be processed after we have received the product back from you. Once our team has checked it over and approved the return we can issue you the refund. Please note that Stripe will return the funds back to the card you used for the purchase within 5 to 10 business days.

Safety Guarantee… Our site is safe!

We use Stripe to take payments, so we don’t ever store or see your credit card information. You have control over which cards are stored with Stripe through your Account dashboard.

Are we actual, real people?

Yep! Want to prove it? Chat with us here. Really, really, really want to prove it? Ask us in the chat and we’ll hop on a brief video call with you.

Read more FAQs here or our full cancellation and refund policy in our Terms of Service here.

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SUCH A TEASE

ONLINE MAT & REFORMER PILATES CLASS DESCRIPTIONS:

Teaser is probably one of the most photographed exercises in Pilates. Which makes people think it's a "peak pose." But, it's anything but! It's simply another layer to your Pilates practice. This week we will acknowledge how each exercise contributes to your ability to do Teaser (someday) and then how Teaser teaches you where to get curious in your practice.

On the Mat we will use light weights for one round of Teaser as they can be helpful for those still adding into their practice.
No props on the Reformer.

See you in class,

xx~LL

MAT EQUIPMENT NEEDED: Your awesome self, light weights and a Mat!

>> Wondering what mat I’m using? You can find out more here.

REFORMER EQUIPMENT NEEDED: Your awesome self and a Reformer!

>> Wondering what reformer I’m using? You can find out more here.

TOPS 'N TAILS

ONLINE MAT, REFORMER, CADILLAC & WUNDA CHAIR PILATES CLASS DESCRIPTIONS:

Tops ‘N Tails (or Tops & Tails) is a wonderful expression I grew up with! It means being ready-to-go…from top to bottom, front to back, end to end! Isn’t that exactly what Pilates does for our minds and bodies? It encourages us to ready for any adventure that comes our way because our workouts use variety to engage the whole body, and to focus our minds.

This month’s Reformer workout will have us exploring Tops ‘N Tails by working from the ends of The Order. We’ll alternate exercises from the beginning and from the end of our usual routine for a challenging time! You’ll need your reformer box and pole.

On the Wunda Chair and Mat we'll be focusing on working from the top half or the tail half of our bodies! While every exercise requires the whole body. Setting ourselves up for success from the Top to the Tail makes the most difference!

On the Cadillac/Tower we will work on how the top half of the body helps to support the bottom half and vice versa! Pilates allows us to use the whole body to help with strength from Top to Tail! Let's explore how the springs on the Cadillac/Tower make us connect to the whole body in each exercise.

xx-LL

MEET ME HALFWAY

Online Mat & Reformer Pilates Class Descriptions:

This week we’re going to focus on how we use Abduction and Adduction to center ourselves, find our control, and harness our power. We’ll be working about halfway through The Order of Exercises on both the Mat and the Reformer with an Adduction - squeezing toward center - focus , then we’ll go back to the beginning and repeat those exercises with an Abduction - pulling away from center - focus. You’ll need something you can squeeze and something you can pull apart. So grab a ball and a resistance band, or just a magic circle and meet me halfway!

See you in class,

Tami

MAT EQUIPMENT NEEDED: Your awesome self, a ball and a resistance band, or just a magic circle and a mat!

>> Wondering what mat I’m using? You can find out more here.

REFORMER EQUIPMENT NEEDED: Your awesome self, a ball and a resistance band, or just a magic circle and a reformer!

>> Wondering what reformer I’m using? You can find out more here.

LEG PULLS ARE FUN

Online Mat & Reformer Pilates Class Descriptions:

Alright so maybe they're not fun! But, what we think about an exercise does matter! And if you don't like an exercise or you tell yourself you can't do an exercise I promise you your brain and body will believe it!

So, I'm taking Leg Pulls (Control Push Ups on the Reformer) and making them fun! So we can ALL enjoy what is possible from these dynamic duos!

Have a squishy ball or stuffed toy nearby for our Leg Pull moments on the Mat. Reformer no props needed.

See ya in class,

xx-LL 💋

MAT EQUIPMENT NEEDED: Your awesome self, a squishy ball or stuffed toy and a mat!

>> Wondering what mat I’m using? You can find out more here.

REFORMER EQUIPMENT NEEDED: Your awesome self and a reformer!

>> Wondering what reformer I’m using? You can find out more here.

CONTROL YOUR BALANCE

Online Mat & Reformer Pilates Class Descriptions:

Alright loves, you may not like going overhead and you may not be able to…yet..

But this week on the Mat and the Reformer we will be ready-ing ourselves to Control our Balance.
Yes, the exercise but there are so many ways to work this that if you are not going upside down you're going to feel your balance get controlled!

Think long legs, asymmetrical legs and maybe even a little single leg deadlift.

On the Mat, if you do struggle with balance go to a wall during the standing work or have a chair nearby. No extra props needed for the Reformer.

See ya in class,

xx-LL 💋

MAT EQUIPMENT NEEDED: Your awesome self and a mat!

>> Wondering what mat I’m using? You can find out more here.

REFORMER EQUIPMENT NEEDED: Your awesome self and a reformer!

>> Wondering what reformer I’m using? You can find out more here.

SLINKY SPINE?

Online Mat & Reformer Pilates Class Descriptions:

I know you remember the slinky! So wouldn't it be nice if our bodies could move like that? Well, it's not necessarily good to be super bendy, but it is good to be able to articulate the spine when we are able. In the classes this week we will work through the articulation and flexibility of the spine, as well as pay attention to trying not to go too far. Finding your strength and connections in your flexion and extension is going to be the key! Hopefully, you will feel like a slinky here and there throughout the class!

See you in class,

Mindi

MAT EQUIPMENT NEEDED: Your awesome self and a mat!

>> Wondering what mat I’m using? You can find out more here.

REFORMER EQUIPMENT NEEDED: Your awesome self and a reformer!

>> Wondering what reformer I’m using? You can find out more here.

HORSES HORSES HORSES

Online Mat & Reformer Pilates Class Descriptions:

If you are a lover of the Reformer chances are you have little love for the Horseback. I don't blame you. It's not that fun. If you're on the Mat you probably have no idea what this means…

And that's ok! Horseback is like a seated Teaser but harder!

On both the Mat and Reformer we will be playing with how to connect to this exercise, prepare for it and find a Horse that works for us!

Props: Mat, have light weights nearby

See ya in class,

xx-LL 💋

MAT EQUIPMENT NEEDED: Your awesome self, have light weights nearby and a mat!

>> Wondering what mat I’m using? You can find out more here.

REFORMER EQUIPMENT NEEDED: Your awesome self and a reformer!

>> Wondering what reformer I’m using? You can find out more here.

FRIENDS DON'T LET FRIENDS SKIP TORSO DAY!

Online Mat, Reformer, Cadillac & Wunda Chair Pilates Class Descriptions:

I was thinking of arm days and leg days at the gym, and even the memes you see, which can go both ways. Either dragging yourself around the day after because you're so sore, or you have no muscles at all to hold you up because you skipped those days. Always the extremes with the memes (hey, that rhymed!), and that’s why we love them.

But this is what I love about Pilates - it’s the full body, the whole body. Everything is working together so one part is not overdoing it, while another part is doing nothing. The upper body, the lower body, and the side bodies are connected to our center, so that’s where our focus will be. Even when you think it’s about the arms or the legs, how can you ask a little more of your center to engage?

Props for the Wunda Chair: yoga block and long box for some exercises

See ya in class,

xx-LL 💋

TOPS & TAILS

ONLINE MAT, REFORMER, CADILLAC & WUNDA CHAIR PILATES CLASS DESCRIPTIONS:

Tops ‘N Tails (or Tops & Tails) is a wonderful expression I grew up with! It means being ready-to-go…from top to bottom, front to back, end to end! Isn’t that exactly what Pilates does for our minds and bodies? It encourages us to ready for any adventure that comes our way because our workouts use variety to engage the whole body, and to focus our minds.

This month’s Reformer workout will have us exploring Tops ‘N Tails by working from the ends of The Order. We’ll alternate exercises from the beginning and from the end of our usual routine for a challenging time! You’ll need your reformer box and pole.

On the Wunda Chair and Mat we'll be focusing on working from the top half or the tail half of our bodies! While every exercise requires the whole body. Setting ourselves up for success from the Top to the Tail makes the most difference!

On the Cadillac/Tower we will work on how the top half of the body helps to support the bottom half and vice versa! Pilates allows us to use the whole body to help with strength from Top to Tail! Let's explore how the springs on the Cadillac/Tower make us connect to the whole body in each exercise.

See ya in class,

xx-LL 💋